Privacy Policy

At Infixcel Technologies, we respect your privacy and are committed to protecting your personal information. When you contact us or use our services, we may collect information such as your name, phone number, email address, company details, billing information, and project requirements.

We use the information provided by you to deliver and manage our services, including website design and development, graphic design, SEO, digital marketing, domain and hosting, flex printing, T-shirt printing, mobile app development, video and voice-over services, and LED scrolling display board services.

Your information may also be used to communicate with you regarding quotations, orders, project updates, payments, customer support, and other service-related matters. We may use trusted third-party service providers when necessary to provide our services, process payments, host websites, deliver products, or perform other business operations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We take reasonable security measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Our website may use cookies and third-party tools to improve website functionality, understand visitor activity, and provide a better user experience. Third-party websites or services linked from our website may have their own privacy policies, and we are not responsible for their privacy practices.

You may contact us if you want to update, correct, or request deletion of your personal information, subject to applicable legal and business requirements. We may retain necessary information for business records, customer support, legal compliance, and transaction purposes.

Infixcel Technologies may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. Any changes will be published on this page with the updated date.

If you have any questions or concerns regarding this Privacy Policy or the way we handle your information, please contact Infixcel Technologies

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

  • Name
  • Company or organization name
  • Email address
  • Phone/mobile number
  • Billing and delivery address
  • Website or social media details
  • Project requirements and business information
  • Payment and transaction-related information
  • Design files, images, videos, logos, documents, and other files provided for project work
  • Information submitted through contact forms, quotation forms, registration forms, or other forms on our website

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • General website usage information

2. How We Use Your Information

We may use the information we collect to:

  • Provide and manage our services
  • Respond to your inquiries and requests
  • Prepare quotations, proposals, and invoices
  • Communicate with you about your projects
  • Process orders and payments
  • Deliver products and services
  • Develop, maintain, and improve websites and mobile applications
  • Provide SEO and digital marketing services
  • Manage domain and hosting services
  • Create graphic designs and other creative materials
  • Process printing orders
  • Provide video and voice-over services
  • Provide customer support
  • Send service-related notifications and updates
  • Improve our website, products, and services
  • Detect, prevent, and address fraud, security issues, or misuse
  • Comply with applicable legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and support certain website functions.You may be able to disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

5. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Complete business transactions
  • Maintain business and financial records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, tax, and regulatory requirements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

6. Customer Files and Project Materials

Customers may provide us with logos, photographs, documents, videos, website content, designs, business information, and other materials for project or service purposes.We use such materials primarily to provide the requested services. Customers are responsible for ensuring that they have the necessary rights, permissions, and licenses to provide materials to us for use in their projects.Unless otherwise agreed with the customer, we may retain project-related files for reasonable business, backup, record-keeping, or support purposes.

7. Marketing Communications

With your consent where required by applicable law, we may send information about our services, offers, updates, or promotions through email, telephone, SMS, WhatsApp, or other communication channels.

You may request that we stop sending promotional communications at any time by contacting us or using the available unsubscribe option.Please note that we may still send essential service-related communications, such as invoices, project updates, security notifications, or account-related messages.

8. Children's Privacy

Our services are intended primarily for businesses, organizations, and general users. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.Any updated version will be posted on this page with a revised Effective Date. We encourage you to periodically review this Privacy Policy.

10. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Name: Infixcel Technologies
  • Email: infixcel@gmail.com
  • Phone: +91 9032340863
  • Office Address: Gaddi Annaram, Dilsukhnagar,Hydrabad.

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.

11. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.

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