Help & Support

At Infixcel, we are committed to providing reliable and responsive support to our customers. Whether you need assistance with a website, mobile application, digital marketing, printing service, or any of our other solutions, our team is available to help you with your requirements.

1. Website Design & Development Support

Our team can assist with website-related queries, design updates, content changes, technical issues, functionality, and other development-related requirements.

2. Graphic Design Support

If you need changes to your logo, banners, brochures, posters, social media creatives, or other designs, our team can assist based on your agreed project scope.

3. SEO Support

We provide assistance related to SEO activities, website optimization, keyword strategies, technical SEO, and performance monitoring. SEO results may vary depending on search engine algorithms and market competition.

4. Digital Marketing Support

Our team can assist with campaign-related queries, promotional content, social media activities, advertising requirements, and other digital marketing services included in your package.

5. Domain & Hosting Support

We can assist with domain and hosting-related requirements, including basic configuration, website hosting issues, domain-related queries, and technical assistance where applicable.

6. Flex Printing Support

For flex printing orders, our team can assist with artwork, dimensions, material selection, printing specifications, and order-related queries before production.

7. T-Shirt Printing Support

We can help customers with T-shirt designs, sizes, colors, quantities, printing requirements, and order-related questions.

8. Mobile App Development Support

Our team can assist with application-related technical queries, updates, improvements, bug fixes, and other requirements according to the agreed support plan.

9. Video & Voice-Over Support

For video and voice-over projects, we can assist with scripts, revisions, audio requirements, video edits, and other project-related concerns according to the agreed scope.

10. LED Scrolling Display Board Support

We can provide assistance with LED display board requirements, content updates, display settings, technical queries, and other support services depending on the product and service agreement.

11. How to Request Support

To receive support, please provide the following information whenever possible:

  • Your name or company name
  • Service or project name
  • Order or project details
  • Description of the issue or requirement
  • Screenshots, files, or other relevant information
  • Contact details for communication

Providing complete information helps our team understand your request and provide a faster solution.

13. Support Response

We aim to respond to customer queries as quickly as possible. Response and resolution times may vary depending on the type and complexity of the request, service availability, and whether the issue requires assistance from a third-party provider.

14. General Support

For any questions, technical issues, service requests, or assistance regarding Infixcel services, please contact our support team through the contact details provided on our website.

Need help's... Feel fee to contact us

Get in touch
TOP