Terms & Condition

These Terms & Conditions (“Terms”) constitute an agreement between Infixcel Company (“Infixcel,” “we,” “us,” or “our”) and the person, company, organization, or entity purchasing or using our services (“Client,” “you,” or “your”). By requesting a quotation, approving a proposal, making any payment, placing an order, or using our services, you acknowledge that you have read, understood, and accepted these Terms..

Infixcel Company is engaged in providing a wide range of technology, digital, creative, marketing, printing, and related business solutions. Our services may include website design, website development, graphic design, search engine optimization (SEO), digital marketing, domain registration and web hosting, flex printing, T-shirt printing, mobile application development, video production, video editing, voice-over services, LED scrolling display boards, and other related services as may be agreed with the Client.

These Terms are intended to clearly explain the rights and responsibilities of both Infixcel Company and the Client, establish the general conditions applicable to our services, and help ensure that projects are completed in an organized, professional, and transparent manner.

By requesting a quotation, placing an order, making an advance payment, signing or accepting a proposal, approving a design, providing project instructions, supplying content or materials, accessing or using a service provided by Infixcel Company, or otherwise engaging the Company for any service, the Client confirms that they have read, understood, and agreed to these Terms & Conditions.

If the Client does not agree with any part of these Terms & Conditions, the Client should not place an order or engage Infixcel Company for the relevant service.

1. Confidentiality

Both parties agree to take reasonable measures to protect confidential business information received from the other party.Confidential information does not include information that:

  • Is publicly available;
  • Was already lawfully known;
  • Is independently developed;
  • Is required to be disclosed by law or legal authority.

2. PRIVACY AND PERSONAL INFORMATION

The Company may collect and process information necessary to provide services, communicate with clients, process orders, issue invoices, provide support, and manage projects.

The Company will take reasonable steps to protect personal and business information.Where third-party services are used, information may be processed according to the privacy policies of those providers.

3. Refunds

Refunds will be considered according to the nature of the service, work completed, project stage, third-party expenses, and the agreed quotation.Generally, costs already incurred for completed work, printing, domain registration, hosting, advertising expenditure, licenses, third-party services, or purchased materials may not be refundable, subject to applicable law.

4. Projects Requirements

The client is responsible for providing accurate information, content, images, logos, documents, and other materials required to complete the project.Any delay in providing required materials or approvals may result in a corresponding delay in project delivery.

5. Dispute Resolution

The parties should first attempt to resolve any dispute through good-faith communication and negotiation.If a dispute cannot be resolved through discussion, the parties may pursue appropriate legal remedies in accordance with applicable law.

6. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to the extent permitted by law..

7. Review Management

Where review-management services are provided, the Company may assist with legitimate customer-review processes.The Company will not knowingly create or purchase fake reviews or engage in deceptive practices.Clients remain responsible for the authenticity of customer feedback and compliance with applicable platform policies.

8. Client Responsibilities

The Client agrees to cooperate reasonably with Infixcel Company throughout the Project.

The Client Shall:

  • Provide accurate project requirements;
  • Provide required content and materials;
  • Provide timely feedback;
  • Review work carefully;
  • Provide approvals without unreasonable delay;
  • Make payments according to the agreed schedule;
  • Provide necessary account access where required;
  • Ensure that supplied materials can legally be used;
  • Nominate an authorized person for project communication where appropriate;
  • Inform the Company of any special technical, legal, business, or operational requirements before work begins.

9. Security

The Company will take reasonable measures appropriate to the services provided.However, no online system can be guaranteed to be completely secure.The Company is not responsible for security incidents caused by compromised passwords, Client devices, third-party services, unauthorized access, malware, or circumstances outside the Company's reasonable control.

10. Communication

  1. Official project communication may take place through email, WhatsApp, phone, meetings, or other communication channels agreed by the parties.
  2. The Client should maintain an active contact number and email address.
  3. The Company may rely on instructions received from the Client or an authorized representative of the Client.
  4. The Client is responsible for ensuring that only authorized persons provide project instructions and approvals.
  5. Where possible, important approvals should be provided in writing.

11. Revisions

The quotation will specify the number of revisions included, where applicable.A revision means a reasonable modification to an existing concept or design.A completely new concept, change of direction, additional pages, additional features, new functionality, or substantial redesign may be treated as a new requirement and charged separately.

12. Privacy

Infixcel may collect and process information reasonably necessary to provide its services, communicate with Clients, process payments, provide support, maintain accounts, and fulfill contractual obligations.

The Client should review Infixcel's separate Privacy Policy for additional information regarding personal-data handling.

13. Quotations And Project Scope

  • All quotations are based on the requirements provided by the Client at the time of quotation.
  • The quotation will specify the services, deliverables, estimated timeline, and applicable charges.
  • Any work requested outside the approved scope will be treated as additional work and may incur additional charges.
  • A project will begin after the Client approves the quotation/proposal and completes the required advance payment.
  • Quotations may have a validity period as mentioned in the quotation.

14. Business Information Accurancy

Infixcel may rely on information supplied by the Client and shall not be responsible for losses arising from inaccurate information supplied or approved by the Client.

Name:Infixcel Technologies

Office Address:Gaddi Annaram, Dilsukhnagar,Hydrabad.

Phone:+91 9032340863

Email:infixcel@gmail.com

15. Important Notice About Infixcel Technologies

These Terms & Conditions are intended as a comprehensive business template. They should be reviewed and customized by a qualified legal professional before being adopted as Infixcel Company's final legal agreement.

In particular, the final version should be checked for compliance with applicable Indian laws concerning contracts, consumer protection, taxation, privacy/data protection, intellectual property, e-commerce, advertising, employment, and dispute resolution.

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